Frequently asked questions

General Billing & plans Free trial Teams & seats AI & credits Data & security

General

Billing & plans

Free trial

Teams & seats

AI & credits

Data & security

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Frequently asked questions

General

What is Crux, in one sentence?

Who is Crux for?

How is Crux different from a whiteboard tool or a chatbot?

What file types can I upload?

Billing & plans

How much does Crux cost?

How do I manage my subscription and invoices?

Can I cancel anytime? What happens to my data?

Free trial

Do I need a credit card to start the trial?

What happens when my trial ends?

Teams & seats

How many seats do team plans include?

Can my team work on the same projects?

What's the difference between my personal and organisation workspace?

AI & credits

What are AI credits and how are they charged?

Which AI models does Crux use?

Can the AI change or overwrite my work without asking?

Data & security

Is my data used to train AI models?

How does Crux handle PII in my research?

Who can see my projects?

Can I export or delete my data?

Frequently asked questions

General

What is Crux, in one sentence?

Who is Crux for?

How is Crux different from a whiteboard tool or a chatbot?

What file types can I upload?

Billing & plans

How much does Crux cost?

How do I manage my subscription and invoices?

Can I cancel anytime? What happens to my data?

Free trial

Do I need a credit card to start the trial?

What happens when my trial ends?

Teams & seats

How many seats do team plans include?

Can my team work on the same projects?

What's the difference between my personal and organisation workspace?

AI & credits

What are AI credits and how are they charged?

Which AI models does Crux use?

Can the AI change or overwrite my work without asking?

Data & security

Is my data used to train AI models?

How does Crux handle PII in my research?

Who can see my projects?

Can I export or delete my data?