AI credits
How metered AI usage works — costs per operation, monthly allowances, pooled team credits, and requesting more.
Every AI operation in Crux debits AI credits from your allowance. Credits make AI usage predictable — you always know what you're spending and what's left.
How costs work
Each operation type has a published base cost — a quick routing call costs a couple of credits, a document generation or a large synthesis costs more. Costs scale slightly with the model used. The debit happens only after a successful response; failed runs don't charge you.
Allowances
- Sign-up grant — new accounts receive starter credits to explore.
- Trial — the free trial grants a Pro-sized credit pool for its duration.
- Monthly allowance — paid plans refresh a monthly allowance (larger on team tiers).
- Pooled team credits — organisation plans share one pool across all members.
Your current balance is visible in the sidebar's plan badge and in settings.
Running low
If you hit your allowance:
- Upgrade — higher tiers include larger monthly allowances.
- Request more — from the sidebar you can submit a usage increase request, which the Crux team reviews.
What doesn't cost credits
Canvas editing, uploads, search, sharing, exports, snapshots, and the in-app Help agent don't consume your AI credit allowance.
Related articles
Documents: AI credits & metering
