AI credits
How metered AI usage works — costs per operation, monthly allowances, pooled team credits, and requesting more.
Every AI operation in Crux debits AI credits from your allowance. Credits make AI usage predictable — you always know what you're spending and what's left.
How costs work
Each operation type has a published base cost — an Ask answer, the agent runs during project setup, a Generate on a detail field, or materialising an answer into notes, personas, journeys, tables, or to-dos. Larger operations cost more, and a turn with Web search on is metered as its own operation type. The debit happens only after a successful response; failed runs don't charge you.
Credits and the Agent model
The model you pick in the Agent composer is the one lever that changes what a turn costs, and it moves with the amount of thinking you asked for:
- Fast stretches your allowance furthest, and is the default for that reason.
- Sharp draws slightly more per turn.
- Capable draws noticeably more, because it is doing a deeper pass over more of your evidence.
Everything outside the composer runs on the managed default, so a Generate or a skill costs the same every time regardless of what the Agent is set to. A practical habit: stay on Fast while you are iterating, and switch up for the turn that actually needs it.
Allowances
- Sign-up grant — new accounts receive starter credits to explore.
- Trial — the free trial grants a Pro-sized credit pool for its duration.
- Monthly allowance — paid plans refresh a monthly allowance (larger on team tiers).
- Pooled team credits — organisation plans share one pool across all members.
Your current balance is visible in the sidebar's plan badge and in settings.
Running low
If you hit your allowance:
- Upgrade — higher tiers include larger monthly allowances.
- Request more — from the sidebar you can submit a usage increase request, which the Crux team reviews.
What doesn't cost credits
Editing, uploads, search, sharing, and the in-app Help agent don't consume your AI credit allowance.
Related articles
Documents: AI credits & metering